I don't know if my unit is still under a manufacturer warranty. Who should I call?
Call us first! We can find out if it is under any warranty, and we are authorized to provide warranty service. If it is out of warranty, you'll save money by using your local service company.
Do you provide emergency service?
What is preventative maintenance service?
What is the benefit of scheduling preventative maintenance service?
How often should preventative maintenance be done?
Is preventative maintenance service expensive?
Do you provide NIST certifications?
Is the calibration of your instrumentation NIST traceable?
My incubator is still holding temperature, but it has begun making noise. Should I call for service?
How often should the in-line filters and HEPA filters on my incubator be replaced?
What is the benefit of a service contract?